Market conditions for specialist outdoor retailers over the last five years have been a roller coaster ride. First off, we had the pandemic, which after a short pause in any trading, resulted in a huge surge of interest in outdoor pursuits. Hunting, shooting, and outdoor retailers suddenly struggled to keep up with insane increases in demand as their potential customer bases grew exponentially. This surge could never last forever. Things levelled off and then came major global conflicts in Europe and the Middle East. This has caused that huge surge in sales of outdoor products to not only plateau but actually start to shrink as global uncertainty causes people to be more cautious with their spending. When things look rocky in global markets, people tend to like to keep their money hoarded.
But all is not lost, demand for hunting and shooting products still remains relatively high. Outdoor speciality retailers in these sectors are made of tough stuff, and they are working hard to remain relevant, helpful, and important in their customers’ minds. Challenges facing them include having too much stock left over from the boom, needing to spend a little more time and energy persuading customers to spend, and ensuring smooth relationships remain with the manufacturers and suppliers they work with. It’s somewhat of a minefield, but not an impassable one. There are many steps hunting, shooting, and outdoor stores can take to stay on top during these uncertain times.
Develop Your Storytelling
It’s easy to get bogged down in technical details when you are a retailer of speciality products for outdoor pursuits such as shooting and hunting. What is the twist rate of that rifle barrel? How many millimetres is that objective lens? How many layers does that Gore-Tex jacket have? Sometimes, the best way to emphasise the technical details of a product you’re trying to sell is by telling a story around it. Humans love stories – we are inspired and influenced by them – so try to think of ways you can use stories of your customers or staff using products and how it made their experiences better. How about a hiker who mastered a challenging tour thanks to certain items of equipment he or she used? Or a hunter who tagged their biggest buck thanks to certain gear? Stories like these can create trust and authenticity in a product.
Differentiate Yourself
Try to find what makes your store unique, and if you can’t find that thing then try to come up with one. Do you specialise in a certain type of hunting? Does a famous sporting shooter regularly use your shop? Is your gun fitting service the best in the business? Are you an advocate for stocking, supporting, and promoting sustainable and ethically made products? Whatever it might be, if you can carve out a narrative that shows you do things differently in your store, that could eventually become an attraction to customers – you will become known for it. Finding a way to stand out from the crowd will not only make you more interesting to customers but will also give you a clear plan for your own marketing and communication strategies.
Stay in Tune With What’s New
No matter how tight their budgets, people are always interested in new products. As a retailer, if you stay abreast of new developments and innovations and communicate them clearly to your customer base, you are always sure to be on good footing. Whether it’s a new style of shotgun barrel that provides more accurate shot patterns for sporting shooters, cutting-edge night vision that gives hunters the upper hand in dark conditions, or a new apparel material that provides incredible protection from the elements in a lightweight package – new gear turns heads. Ensure you read magazines, check the social media pages of the brands you sell, and visit trade shows to keep your finger on the pulse when it comes to new products. You could even develop specific point-of-sale displays in your outlet specifically for the newest launches and update them once a month.