Important questions and answers (FAQ) about IWA OutdoorClassics

Do I have to be a trade visitor to be able to visit IWA OutdoorClassics?

Unfortunately, the exhibition is not open to the public on any day. IWA OutdoorClassics is a pure trade fair, to which only trade visitors from the corresponding industries are admitted. This enables us to secure the quality of the offer for visitors and exhibitors.

Read more about this in the section on admission requirements and proof of trade visitor status. .

Are children admitted to IWA OutdoorClassics?

No, all chlidren and infants under the age of 18 are not admitted to IWA OutdoorClassics. You are invited to use our free support service which is located at the middle entrance. Our competent staff is taking care of your children during your visit.

Can I bring my dog with me to IWA OutdoorClassics?

Yes, you are welcome to bring a dog with valid vaccination on a leash to the event.

Can I bring a trolley or a carrying case with me to IWA OutdoorClassics?

No, no trolleys or carrying cases are allowed at the exhibition venue during IWA. Please leave your trolley / carrying case at the coat check at a charge of EUR 2 each.

Is it allowed to bring my service weapon to the exhibition?

Due to security reasons service weapons are not permitted inside the exhibition center.

Is it allowed to bring demonstration samples as a visitor?

Due to security reasons this is not permitted.

What are the security measures in place for IWA OutdoorClassics?

Please note the following security information for trade visitors:

• Random bag controls using mobile scanners are being conducted at all entry points.
• Visitors are not permitted to take objects, which require a licence or are prohibited in accordance with the German Weapons Act, with them into IWA OutdoorClassics.
• The security authorities will be conducting increased security checks on site, at the event, and will take action against any offences or infringements relating to the Weapons Act.
• Please note that even as an officer of a security agency or authority, you are not permitted to carry service weapons at IWA OutdoorClassics.

For NürnbergMesse, the safety and security of exhibitors, visitors and employees is absolutely paramount. NürnbergMesse is therefore in close consultation with the security authorities and in response to the recent terrorist attacks and the changed security situation in Europe is constantly adapting its own security measures.

According to the assessment by the authorities, although there are no indications of an increased threat or risk at the present time, NürnbergMesse is once again tightening its already very strict security measures for its events. For this reason, an increased number of uniformed as well as plain-clothes security personnel are operating.

At all entrances random bag controls are being conducted using mobile scanners. In addition, the control measures at the access points are being intensified. A blanket video surveillance operation is also guaranteed. If required, the precautionary measures will be constantly adapted to the changed security situation.

What address shall I enter in my navigation system?

You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".

Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 10 during IWA OutdoorClassics. You can receive information by telephone at T +49 9 11 86 06-0. Parking spaces for disabled people are located near the entrances.

Are there pitches for caravans?

Within walking distance of the exhibition centre, there is a camp site, at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.

Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?

No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport. You can find further information on this in our travel tips.

Are there lockers at the exhibition venue?

Yes, there are lockers in the Mitte entrance area. Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

You can also leave your property and items of luggage in the cloakroom for a fee of EUR 2 at any time.

Can I use WiFi at the exhibition venue?

As a visitor of IWA OutdoorClassics, you are online free of charge throughout the exhibition venue.

Where can I find a restaurant at the exhibition venue?

In ourfloor plan , you can find the locations of cafés, restaurants and all the exhibition's other facilities.

Where can I charge my mobile at the exhibition venue?

You can use chargers in the Business Lounge between halls 4 and 5 for no charge.

Whom should I contact if I have lost something?

Please contact our colleagues from the Facility Service in the entrance area of Service Center Mitte.

Can I buy something at IWA OutdoorClassics?

No, there are no direct sales.

How to travel barrier-free?

Barrier-free access by public transport and rail

You can get from the main station to the exhibition centre in about 8 minutes by underground. All underground stations are at least equipped with a lift that goes directly from platform level.

• Information for subway, bus, tram
• Information for S-Bahn
  Service-Telefon VGN: T +49 9 11 2 70 75-0
• Mobility Service Centre
  Service-Telefon: T +49 18 06 51 25 12

By plane

The Albrecht Dürer Airport has had it as a major objective to enable people with disabilities to travel completely without barriers. All services at the airport at a glance:

Barrier-free travel
T +49 9 11 9 37 00
E-Mail: information@airport-nuernberg.de

Taxi station

Nuremberg has some transport services with specially equipped vehicles. For enquiries, please call Nuremberg's central taxi station directly: T +49 9 11 1 94 10

Which services provides the exhibition center?

Parking at the exhibition centre

By displaying a valid disabled parking permit, you can park for free near the entrance to our VIP car park
Overview map

Lifts

Our entire fairground is accessible. Facilities at higher levels can be easily reached via our lifts.

Operation Center: First aid and medical support, police

In our Operation Centre near the central entrance, you will find a first aid station run by the BRK (Bavarian Red Cross), police and freely accessible bathroom facilities.
In the event of an emergency at the exhibition centre, our SecurityControlUnit is available to help. Emergency number: +49 911 8606 7000

Restrooms

Washrooms and toilets are located at the Central (Operation Centre), East and West entrances, in all service areas between the halls and at NCC East. The wheelchair-accessible sanitary facilities on the exhibition grounds are freely available.

Free wheelchair hire

You have the option of borrowing a wheelchair for your visit from BRK.

• Normal wheelchair, free on presentation of ID card
• Electric wheelchair, 1st day € 100.00, each additional day € 50.00.

Please contact the BRK at least 14 days before visit. For more short-notice enquiries, please telephone BRK directly.
E-Mail: messe@kvnuernberg-stadt.brk.de
T +49 9 11 86 06-62 09

Handover location at the exhibition centre can be agreed with BRK on a case-by-case basis.

Telephone numbers for BRK at the exhibition centre

Depending on the event, BRK will be present at the following stations:
Operation Center: T +49 9 11 86 06-61 56
NCC West: T +49 9 11 86 06-67 56
NCC Ost: T +49 9 11 86 06-69 56
Frankenhalle: T +49 9 11 86 06-63 56

Visiting with accompanying persons

If you are dependent on an accompanying person during your visit to the exhibition, he/she is entitled to free admission upon presentation of your disabled pass.

Guide dogs

Guide dogs are of course allowed.

Where can I get information about exhibitors and products?

Under Exhibitors & Products, you can find out all about the exhibiting companies and can download the latest list of exhibitors.

The official exhibitor catalogue will be published for the exhibition and will be available on-site at the ticket counters or information desks. After the event, please send an enquiry to the VisitorService. send enquiry

How do I get an entrance ticket for IWA OutdoorClassics?

Tickets are sold exclusively online. Register and provide evidence of your eligibility in our TicketShop and purchase your entrance ticket in advance.

Tickets cannot be purchased on-site.

In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

I have lost my ticket. What can I do?

In your confirmation e-mail, you can find a link which you can use to print out your ticket again.

Can I use the public transport in Nuremberg with my exhibition ticket?

No, unfortunately, you cannot use the public transport with your ticket. You can find further information on fares etc. at www.vgn.de.

Why does the online TicketShop close before the start of the exhibition?

The proof of eligibility must be checked manually. So that you can receive your ticket on time for IWA OutdoorClassics, the ordering process must be completed a couple of days before the start of the exhibition.

I have received a voucher from an exhibitor – do I also have to prove my eligibility as a trade visitor?

The receipt of a voucher does not serve as proof of eligibility as a trade visitor. Here, you can receive an overview of the admission requirements: proof of eligibility.

Can I redeem my printed voucher on-site?

Vouchers can only be redeemed online in our TicketShop. It is not possible to redeem vouchers on site. Please register your voucher online and ensure that you complete the entire process up until the confirmation page "Thank you for your order".

You will the receive your e-Ticket by e-mail or you can print it out immediately by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly via e-mail at visitorservice@nuernbergmesse.de ( send enquiry) or via phone at T +49 9 11 86 06-49 19.

Can I redeem my electronic voucher code on-site?

Vouchers can only be redeemed online in our TicketShop. It is not possible to redeem vouchers on site. Please register your voucher online and ensure that you complete the entire process up until the confirmation page "Thank you for your order".

You will the receive your e-Ticket by e-mail or you can print it out immediately by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly via e-mail at visitorservice@nuernbergmesse.de ( send enquiry) or via phone at T +49 9 11 86 06-49 19.

Is my voucher (printed voucher or electronic voucher code) valid for one or several days?

Your voucher shall apply for admission during the whole duration of the exhibition.

Why does the online VoucherShop close before the Fair starts?

Every proof of eligibility is being checked manually - this may take some days. In order to ensure that the order can be processed in time and you receive your e-ticket, the online VoucherShop ends before the exhibition starts.

Where can I get a visa for my exhibition visit?

Our international representatives are happy to help. If there is no international representative in your country, please contact the VisitorService.

Please note the mail decree of the Federal Foreign Office of 24.07.2013:

In the future, you can generally dispense with the invitation letter from the exhibition companies in the accompanying documents for a visa application. Please clarify with the embassy / the consulate in your country whether an invitation letter from us is necessary.

With my entrance ticket/my voucher for IWA OutdoorClassics, can I also visit Enforce Tac?

No, as Enforce Tac is open exclusively to a specialist audience/industry-specific authorities. Read the valid admission and eligibility requirements for trade visitors for Enforce Tac.